Welcome to PT Meta Lab Nusantara.

PT Meta Lab Nusantara (“us”, “we”, or “our”) operates https://metalab.co.id (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to https://metalab.co.id/, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

We use Indonesia Personal Data Protection Law 2022 (UU PDP) as a base to protect your data.

THE USER is the individual using our Service. The User corresponds to the Personal Data Subject, who is the subject of Personal Data.

Personal Data

Currently, this is kind of personal data that we collect in our site :

0.1. Email address

0.2. Name

0.3. Cookies and Usage Data

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can check our cookie policy here : https://metalab.co.id/cookies-policy

Contact

We also collect your personal data when you yourself give your approval to do so – for example when you want us to contact you. Of course, personal data transferred in this manner is solely used for the purpose intended: establishing contact.

These details are provided voluntarily and, in these cases, are initiated by you yourself. Provided the details supplied are details of communication channels (such as email address, phone number), we will use these channels to contact you to deal with your concerns.

Purpose of the processing
The purpose of processing your data in this sense is to deal with and answer your concern.

Legitimate interests
The purpose described also represents the legitimate interest in processing your data.

Legal basis
The legal basis for processing the data you entered to establish contact with us is Personal Data Protection Law (PDPL) Chapter V Article 16(2).

Data storage – duration
We will delete the data we received from you in establishing contact either as soon as it is no longer required to fulfil the purpose for storing it, as soon as your concern has been dealt with in full and no further communication with you is necessary, or if you wish us to delete the data.

Objection
You can refer to our data protection officer at any time with respect to deleting the data to your query (see below for contact details). However, this might also mean that we cannot fully deal with your concern.

PT Meta Lab Nusantara uses the collected data for various purposes:

0.1. to contact you with our free consultancy, newsletters, marketing or promotional materials and other information that may be of interest to you. 

0.2. to provide and maintain our Service;

0.3. to notify you about changes to our Service;

0.4. to allow you to participate in interactive features of our Service when you choose to do so;

0.5. to provide customer support;

0.6. to gather analysis or valuable information so that we can improve our Service;

0.7. to monitor the usage of our Service;

0.8. to detect, prevent and address technical issues;

0.9. to fulfil any other purpose for which you provide it;

0.10. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

0.11. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

0.12. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

You could request data deletion by contacting our Data Protection Officer.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

We generally do not transmit your data to third parties, unless we are legally obliged to do so. Should external service providers come into contact with your personal data, we shall have made use of legal, technical and organisational measures and regular monitoring to ensure that such persons comply with the relevant data protection regulations. Furthermore, these service providers may only use your data in accordance with our mandate.

We disclose personal information that we collect, or you provide:

0.1. Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

0.2. Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

0.3. Other cases. We may disclose your information also:

0.3.1. to our subsidiaries and affiliates;

0.3.2. to contractors, service providers, and other third parties we use to support our business;

0.3.3. to fulfill the purpose for which you provide it;

0.3.4. for the purpose of including your company’s logo on our website;

0.3.5. for any other purpose disclosed by us when you provide the information;

0.3.6. with your consent in any other cases;

0.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

If you are a Indonesian resident, you have certain data protection rights, covered by Personal Data Protection Law (PDPL).

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at [email protected].

In certain circumstances, you have the following data protection rights:

0.1. the right to obtain information about the clarity of identity, the basis of legal interests, the purpose of the request and use of Personal Data, and the accountability of the party requesting Personal Data.;

0.2. right to complete, update, and/or correct errors and/or inaccuracies of Personal Data about him/her in accordance with the purposes of processing Personal Data.;

0.3. right to access and obtain a copy of Personal Data about him/her in accordance with the provisions of laws and regulations;

0.4. right to end the processing, delete, and/or destroy Personal Data about him/her in accordance with the provisions of laws and regulations.;

0.5. right to withdraw the consent to the processing of Personal Data about him/her that has been given to the Personal Data Controller.;

0.6. right to object to decision-making measures based solely on automated processing, including profiling, that give rise to legal consequences or have a significant impact on the Personal Data Subject;

0.7. right to delay or restrictthe processing of Personal Data in proportion to the purposes for which the Personal Data is processed;

0.8. right to sue and receive compensation for violations of the processing of Personal Data about him in accordance with the provisions of laws and regulations;

0.9. right to obtain and/or use Personal Data about him/her from the Personal Data Controller in a form that is in accordance with the structure and/or format commonly used or readable by electronic systems;

0.10. right to use and send Personal Data about him/her to other Personal Data Controllers, as long as the systems used can communicate with each other securely in accordance with the principles of Personal Data Protection under this Law;

0.11. right to use and send Personal Data about him/her to other Personal Data Controllers, as long as the systems used can communicate with each other securely in accordance with the principles of Personal Data Protection under this Law;

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in Indonesia.

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at [email protected].

In certain circumstances, you have the following data protection rights:

0.1. the right to access, update or to delete the information we have on you;

0.2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

0.3. the right to object. You have the right to object to our processing of your Personal Data;

0.4. the right of restriction. You have the right to request that we restrict the processing of your personal information;

0.5. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;

0.6. the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

0.1. What personal information we have about you. If you make this request, we will return to you:

0.0.1. The categories of personal information we have collected about you.

0.0.2. The categories of sources from which we collect your personal information.

0.0.3. The business or commercial purpose for collecting or selling your personal information.

0.0.4. The categories of third parties with whom we share personal information.

0.0.5. The specific pieces of personal information we have collected about you.

0.0.6. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.

0.0.7. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

0.2. To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

0.3. To stop selling your personal information. We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

If you submit a request to stop selling your personal information, we will stop making such transfers.

Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

To exercise your California data protection rights described above, please send your request(s) by email: [email protected].

Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

For example, the outlined privacy policy has been made using PolicyMaker.io, a free tool that helps create high-quality legal documents. PolicyMaker’s privacy policy generator is an easy-to-use tool for creating a privacy policy for blog, website, e-commerce store or mobile app

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us by email: [email protected].